How We Deal with Patient Care Remotely

At DermX Support, we understand that effective patient care extends beyond in-person interactions. That’s why our remote team is fully equipped to manage and support your practice’s needs from a distance, without compromising on quality or efficiency. Here’s how we ensure seamless patient care, even remotely:



Dedicated Patient Advocates

Our highly trained Patient Advocates serve as an extension...

Secure Communication Channels

We utilize HIPAA-compliant technology to securely...

Real-Time Support

Our team is available to respond to patient calls...


Proactive Engagement

We don’t just respond to patients; we engage...


Custom Protocols

Every practice is unique, and we tailor our approach...

By partnering with DermX Support, you get the peace of mind that your patients are in good hands—no matter where we’re located.

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Why DermX is the Preferred Partner of Dermatology Practices

We focus on streamlining the specific administrative challenges of dermatology practices, empowering you to focus more on patient care and less on paperwork. Here’s how we help your practice thrive:


Optimized Scheduling

Whether it's for medical or cosmetic procedures, our efficient appointment management reduces no-shows and ensures a steady patient flow, helping boost your practice’s bottom line.


Seamless EMR Management

We handle the complexities of dermatology EMRs, ensuring up-to-date, compliant records that free up your time to focus on delivering excellent care.

Accurate Dermatology Billing & Coding

Our expertise in dermatology-specific codes ensures precise billing, leading to higher reimbursement rates and fewer claim denials, improving your practice’s financial health.


Proactive Biopsy and Pathology Follow-Ups for Better Patient Care

We ensure timely follow-ups on biopsy and lab results, helping you provide prompt patient care, reduce delays, and enhance trust with your patients.


Streamlined Prior Authorizations for Faster Patient Access

With our expert handling of prior authorizations for dermatology treatments like biologics and lasers, patients get faster access to essential care, reducing delays and improving patient satisfaction.

Reliable Behind-the-Scenes Support

The team works behind the scenes to ensure the day is organized for the in-house staff and providers - e.g., over the weekend, checking voicemails, etc.- so when they walk into the office, they can focus on what they do best.

Free Practice Optimization Consult

Are you curious about how remote staffing can benefit your practice but unsure where to start?

Free Practice Optimization Consult is designed specifically for practices that have not yet explored remote staffing solutions. We’ll assess your current operations and identify key areas where we can help streamline processes, reduce costs, and enhance efficiency—all at no cost to you.

Comprehensive Operational Review

We’ll analyze your practice’s workflows, from patient intake to billing, to spot inefficiencies and areas for improvement.

Operational Review

Personalized Recommendations

Get expert advice on how remote staffing can optimize your practice, tailored to your specific needs and goals.

Personalized Recommendations

Cost Savings Analysis

Show how remote staffing can help reduce overhead without sacrificing service quality or patient care.

Cost Savings Analysis

Implementation Roadmap

We’ll provide a clear plan for integrating remote support into your practice, with zero disruption to your existing operations.

Implementation Roadmap


Take the first step towards a more efficient practice—schedule your Free Practice Optimization Consult today. Let us show you how remote staffing can save you time, reduce costs, and improve patient satisfaction.


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